Never Miss or Mishandle a Call
LimoLive24 understands the importance of handling all calls at the same professional level as your in-house staff, even if that is you. This means that you never have to worry about your office staff being late or calling out sick and also means you can sleep at night knowing that LimoLive24 is supporting your business 24/7.
Professional and Quality Call Processing
Your customers want to talk with real people who understand their needs. LimoLive24 is a team of personable agents focused on coordinating luxury transportation.
- Live, US-based agents.
- Exclusively serving the luxury transportation industry.
- Trained to ensure friendly professionalism.
- Familiar with your area, operations, and preferences.
LimoLive24 services include call screening, message forwarding, ride scheduling, and reservation changes, as well as driver locating, wake-up calls, and dispatch.
What We Do
Livery Software Accessibility
We process calls within all major livery software platforms synched with our in-house data management application.
Reservation Booking & Upselling
LimoLive24 agents are dedicated to the luxury transportation industry, expanding your call captivation and upselling on every call.
Keep your fleet operating smoothly with scheduling reminders, driver dispatch, wakeup calls, short-notice ride management and alert notifications.
Affiliate Management – Farm Ins / Outs
Dispatch agents can easily update accommodations and coordinate with on-call drivers, while maintaining all your regular affiliate benefits.
Business & Revenue Continuity
Provide an additional level of business continuity and revenue protection by allowing LimoLive24 to support you during local technical outages.
How much does your service cost?
Our top-rate customer service center costs between $0.50 per hour and $5.00 per hour. LimoLive24 offers multiple usage packages you can choose from. Ultimately, the monthly fees are solely dependent upon the number of hours and call volume that we process for you. We offer a risk-free trial for prospective members to evaluate monthly costs and to determine your needs.
What type of operators do you serve?
LimoLive24 works with owners and operators that have fleets of all sizes. And we work with more than just limo operations, but also luxury transportation, sedans, party buses, and more.
What is your service area?
Our members work all around the U.S. and Canada.
Do I have to sign a long-term contract?
LimoLive24 will not corner any new or existing member into a long-term contract. Our contracts are month-to-month with a 10-day cancellation policy.
What services are included in the price?
We offer all the standard services 24/7/365. This includes making new reservations, upselling your fleet, canceling and editing existing reservations, driver locates, and short-notice dispatching. All correspondence is sent via email or text message in real-time or can be batched during specific times of the day for auditing purposed.
What other services do you offer?
LimoLive24 offers additional services, such as, driver wake up calls, driver status calls, and the provision of direct VIP lines for your special clients.
Can I try it for free?
Yes, we offer a 10-day free trial of our reservation services. The number of minutes for the free trial is limited to the monthly plan that you choose for your business, should you decide to become a paid member.
Is my company information and client list kept confidential?
All your business and client information is kept confidential per our contract. In addition, every LimoLive24 team member is required to sign a confidentiality agreement. LimoLive24 operational centers have 24/7 surveillance and call monitoring for increased security.
What livery software programs do you work with?
The LimoLive24 team has been trained on all the major livery software providers. Rest assured that the transition into our new venture together will be as seamless and transparent as possible. Our staff are experts in the limousine/transportation industry meaning that any additional training to learn a new livery system would be minimal.
Is your operation center based in the United States?
Yes, and it will stay that way. LimoLive24 knows how important your clientele is. Having agents located outside of the U.S. would be “short sighted” on our part and would have an adverse effect on your business. LimoLive24’s main focus is long-term relationships with our members and we are not interested in sacrificing quality of service for offshore labor. Finally, there is a level of personalization we need to provide to every member and the only manner to do so is with U.S.-based employees and team members.