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The is a whole new way to run your Limousine Business.
Less overhead staff. Better customer care. Reduced costs.
Most limousine companies cannot afford to have in-house staff manning phones 24/7. They can’t afford to invest in all the latest technologies such as text messaging systems, extensive phone systems with call queuing to agent stations, data management, CRM, etc. needed to deliver cutting edge customer care. Creating an in-house lead generation system to replace lost clients and grow the business is usually not a core competency of most limo operators.
Now limousine companies of all sizes can gain an unfair advantage over their competition. By outsourcing answering phones, handling quotes, reservations, changes, dispatch, customer care and even sales and marketing, even smaller companies can gain access to resources once reserved for Fortune 500 corporations. Yet services are customized, personalized and delivered as though we were sitting right there in your limo company office.
More Than A Limousine Answering Service
Your customers and prospects can now communicate with your offices 24 hours per day 7 days per week and always reaching a live agent. Even more, they can use phone, text/SMS and email, communicating the way they want, when then want. You can do this without purchasing one software program or adding one new employee. You pay only for what you use!
Please take a look at our video below. Then take a look at the various solutions we offer in the different service boxes above. Click to read more about any subject and how LimoLive24 can help you to reduce head count in your office, improve customer service, drive new leads and sales into your business and give you back control over your time.
LimoLive24 is NOT just a limo answering service or typical call center. When it comes to Limousine Companies, we have 15 years of experience in the industry and our owners are former call center and limousine company owners. We are a full Business Process Outsourcing company with extensive resources dedicated only to serving limousine and transportation companies. Check out our videos, demos, and testimonials from limousine operators across the USA and Canada that use LimoLive24 every day to improve their profits and give them back their life.
See what some of our customers have to say about our limo call center services:
Earth Limos of Las Vegas
“As a limo operator in Las Vegas, you can imagine how hectic it can get. After 2 1/2 years of being in business, Earth Limos finally found LimoLive24. They were the answer to our prayers, especially since we had a new business and a new baby at home. We needed a company that truly understood our business model, needed minimal instruction or training and was able to accurately service our customers so we could once again learn what it was like to sleep through the night. The best part about working with LimoLive24 is they they seem to “train us” on new, innovative technology that we should be using in our business. This has been a very successful business partnership and we look forward to working with them or many years to come. Thank you LimoLive24 for all of your help in growing our business.”
- Lou Castro, Owner / President
American Luxury Limo
“I have used typical answering services in the past only to find how limited they were. LimoLive24 has been successful in conveying to our clientele that they are actually speaking with our company. In a business environment where every phone call is vital to profitability, thank you for giving me peace of mind and the ability to enhance my personal life.”
- Scott Ruge, Owner
Green Carpet Limo
“It is such a relief to know that my clients are in good hands. Your staff is courteous and friendly and seamlessly handles my clients as though they are their own. I strive to provide world-class service to my clients and your company is truly an integral part of my team! Thanks to you and your call center team for helping me build a truly different kind of limo business.”
- Erin Shields, Owner
Back Bay Limousine
“As one of the Group of Five, I wasn’t sure if this was going to work. After all the previous attempts at using answering services, we thought we had to stay with in house phone coverage and the costs were killing us. All I can say is WOW! What a difference. Being able to have your trained agents access my LimoAnywhere livery software and look up my VIP client and take their reservations and changes on the spot has completely changed the way we operate. We now use you 24 hours per day and our business is doing very well. Thank you guys… for doing it right!”
- Matthew Sneed, Operations Manager
Gold Label Limousine, LLC
“When the economy took a nose dive and our corporate business dropped off, we were not sure how we were going to keep delivering world class customer service 24 hours per day. The revenues were just not there anymore yet our remaining customers were just as demanding as ever. LimoLive24 was the solution we were dreaming of. We were able to actually enhance our customer service while cutting over $6,000 per month off our overhead keeping us profitable and also allowing us to focus our time and effort on providing services and expanding the business. I am impressed. Thanks to your team.”
- Frank Ventura, General Manager