Our TOP RATED VIP Customer Service center costs between $0.50 per hour and $5.00 per hour. LimoLive24 offers multiple usage packages you can choose from. Ultimately the monthly fees are solely dependent upon the amount of hours and call volume you allow LimoLive24 to process. We do offer a risk free trial for prospective members in order to evaluate your monthly costs and to determine your account profile requirements. In the end, LimoLive24 is only as efficient as the information within your account profile.
2) Do I have to sign a long-term contract?
LimoLive24 will not corner any new or existing member into a long term contract; therefore, our contracts are month to month with a 10 day cancellation policy.
3) What services are included in your price?
Yes we offer all of the typical services 24/7/365, such as, making new reservations with upselling your fleet, canceling and editing existing reservations, driver locates, short notice dispatching. All correspondences are sent via email or text message in real time or can be batched during specific times of the day for auditing purposed.
4) What other services do you offer?
LimoLive24 also offers additional services, such as, driver wake up calls, driver status calls, driver locates, and various other lead generation services, such as, web design, SEO (Search Engine Optimization, PPC (Pay Per Click) campaigns, as well an email monitoring.
5) Do you offer a free trial?
Yes, we offer a 10 day free trial of our reservation services. The number of minutes for the free trial is limited to the monthly plan that you choose for your business should you decide to become a paid member. We stand by our pledge that we don’t miss calls and we always ask for the booking.
6) Is my company information and client list kept confidential?
All of your business and client information is kept confidential per our contract. In addition, every LimoLive24 team member signs a confidentiality agreement and our operational centers have 24/7 surveillance and call monitoring for increased security.
7) What Livery software programs do you work with?
The LimoLive24 team has been trained on all of the major Livery Software providers so rest assure the transition into our new venture together will be as seamless and transparent as possible. Our staff are experts in the limousine/transportation industry so our training time to learn any new livery system will be minimal.
8) Is your operation center based in the United States?
Yes. LimoLive24 knows how important your business and clientele are and having agents located outside of the US would be “short sighted” on our part and would have an adverse affect on your business. LimoLive24’s main focus is long term relationships with our member and we are not interested in sacrificing quality of service for offshore labor. Finally, there is a required level of personalization we need to provide to every member and the only manner to do so is with US based employees and team members.