LimoLive24.com

LimoLive24.com is a privately held Limited Liability Company. Our major investment partner is Park Avenue Ventures of Frankfurt, Deutschland (Germany), EU. For investment information, please click here.

LimoLive's First Call Center

The Start Up

LimoLive24.com began formation in early 2007.   Several of the partners owned limousine companies and has also been involved in many other service business ventures.  Sensing a “top” coming in the economy and worried about the effects of a recession, the partners decided it was time to sell their limousine enterprises.  But they also turned their eye to the effects that an economic change would have on the industry, and decided to put their background in limo company operations, call centers, answering services, alarm monitoring centers, etc., to use by combining it all into a powerhouse business processing outsourcing resource specifically geared to the needs of the limousine industry.

A pilot project was started with five limousine companies in the Western United States.  LimoLive24 dedicated necessary capital to set up a quality labor force of high caliber personnel, purchase state-of-the-art equipment and technology and set up the extensive training, supervision and management necessary to deliver a world-class in-house limo reservations operation on a small scale.  The “Group of Five” (as it came to be known) limousine companies, worked together with the founders of LimoLive24 to produce what is now arguably the most cost-effective and customer-friendly way to run a limousine business available.

The Founders

The founders of LimoLive24 came from two distinct backgrounds… limousine company operators who built their own limousine companies from the ground up and who knew what it took to provide productive, client-centric reservations and dispatch operations, and entrepreneurial venture professionals from the technology, answering service and call center industries. Park Avenue Ventures was tapped for our primary partner because their team had built five different call centers, a Network Operations Center, two answering services and emergency and homeland security dispatch operations centers from 1990 – 2005. Their staff knew the needed technology (from CRM systems, VIOP telecom, server and programming), training and operational controls necessary to develop LimoLive24.  As business professionals, they had the education and entrepreneurial experience to put together a strong business to fill the niche of providing a reliable specialized resource to outsource limousine reservations and dispatch functions.

After nine months of successful operations in 2008, LimoLive24 launched its Grand Opening, offering its services to the limousine market.  the response was substantial.  Initially starting in a narrow band of limo operators working with one specific software, the Company quickly expanded its capabilities to include a variety of livery software systems and value added services.

Limo Lead Generation and Multi-Channel Customer Care

In 2010, LimoLive24 conducted an extensive survey of limousine operators and its members to determine where their key pain points were so that a plan for expansion of service offerings and solutions could be made.  Limo company owners were concerned that they needed methods to replace lost revenues through new sales lead generation.  They were also concerned that they were spending a lot of money on web site PPC campaigns and Search Engine Optimization programs, but visitors to their site were not translating into increased sales.  Lastly, they indicated frustration with their inability to afford the technology and to staff their offices as needed to adopt the latest technologies and communications channels needed for state-of-the-art customer care.  LimoLive24 responded through the introduction of LimoWebChat, LimoText/SMS and outbound lead generations services.  Small and mid-size limousine companies can now level the playing field, competing with the largest operators in offering customer care across email, text and chat.  Website visitors are now getting converted into paid bookings by the introduction of live chat, putting a reservations agent there in front of website visitors to answer questions and ask for the sale.

For more information on investment, please contact us at info@limolive24.com .

Truly An Idea Who’s Time Has Come.